First of all, I want to Thank Chris and Rae for everything they did for me. The customer service at G3 is exceptional and they know how to treat the customer. I was in a bind and needed work on my John Copper fast. Not only was it done fast but the quality of the work far exceeded my expectations. They went above and beyond to make sure that I had my vehicle by the end of the day and they only had a few hours to work on it. Only service my mini at G3 now. So glad Chris opened that shop and employed good people to make sure that they take care of their customer. Best experience I’ve had when dealing with a car service department . Thanks again guys, you rock!
I had been going to another local shop that advertises their “trusted/honest” service. Had a couple minor issues with them, enough that made me look around for another shop, and that’s how I found Chris. If you own a BMW in the Raleigh area, it is in your best interest to get to know Chris and his staff. First time I took my car to Chris, he took me back and showed me everything that was wrong with my car. Not to try and sell me anything, but showed me what really needed to be fixed, what was probably going to need to be looked at in the future, and stuff that didn’t really matter if it was fixed or not. Friendly, honest, good prices (it is a BMW, so it can only be so good :-)), highly recommended.
Professional, courteous, and they know everything there is to know about Mini Cooper and BMW. They just modified my Cooper with Manic software and tuned it properly all in less then 2 hours. At at a price that was great. Let’s be realistic car repairs and upgrades are never cheap, but G3 goes above and beyond to ensure you have the best product possible. I will gladly drive the 3.5 hours again just have them work on any of my cars.
Got a used BMW and needed to find a shop to give it a once over and for on going maintenance. It was clear from the onset that they were incredibly knowledgeable. Found a couple of things that needed to be addressed. Got them fixed at a reasonable price. Would highly recommend.